Patient Financial Services
Regardless of your insurance coverage or ability to pay, you have the right to receive all of the hospital care you need for the treatment of your illness or injury. Jordan Hospital’s financial counseling services provide consultation and assistance to all patients about insurance, medical expenses and financial options. Counseling also is available on methods of payment, managed care plans, and assistance in processing applications or applying for free care and other available programs that may cover your medical expenses.
You or a family member must obtain a discharge slip before leaving the hospital. If you have any questions about financial services, please call (508) 830-2057.
Charges fall into two categories: your daily room rate and charges for ancillary or special services. The room rate includes the cost of general nursing care, meals, routine supplies and all necessary support services such as housekeeping, laundry, maintenance, office functions, etc. In addition, a part of the room rate covers the cost of having available the special medical equipment and technology required of a modern hospital. Ancillary services include such items as operating room services, x-rays, lab tests and drugs.
Certain charges are not billed by the hospital and will not appear on your hospital statement. These include the professional fees of your attending physician, consulting physicians, surgeons, emergency department physicians, anesthesiologists, radiologists, pathologists or private duty nurses. Those fees will be billed to you or your insurance directly from the individual private practitioner.